When Fish Fly

When Fish Fly

Lessons for Creating A Vital and Energized Workplace From the World Famous Pike Place Fish Market

Book - 2004
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"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager

In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.
Publisher: New York : Hyperion, 2004.
ISBN: 9781401300616
1401300618
Branch Call Number: 658.314 Yokoyama 2004
Characteristics: p. cm.
Additional Contributors: Michelli, Joseph A. 1960-

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neko Oct 01, 2011

The Fishmongers demonstrate that a powerful vision can change everyone's world

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