Achieving High Performance Through Finance Business Process OutsourcingBook - 2004
We have seen cost reductions every year for each of the 13 years of our outsourcing experience now, finally, we are seeing the outsourcing market mature. The advancement of multi-client centers will create new value. As new low cost centers spring up around the world I want to have easy access to the opportunities.
Ala n Eilles, CFO Downstream, BP
Outsourcing is not about sitting still. On the one hand, as CFO, you have to be in control, and have the right control mechanisms in place. On the other, this is an evolving relationship where both parties feel empowered and energized to make a real difference in the business.
John Coghlan, Group Finance Director of Exel
My view of the CFO s role is relatively simple: How do you add value? The CFO has to be in the forefront in understanding, at a strategic level, the relative economics of different parts of the business model and vitally play a decisive role in deciding what should be insourced and what should be outsourced.
Clayton Daley, CFO, Procter & Gamble